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Returns
In the event you wish to process a return, please contact ProSource Supply Customer Service Monday through Friday 9.00am to 5:00pm CST. Our customer service representative will issue a return authorization.

Damaged or defective items: You must notify Customer Service within five days of delivery, and we arrange replacement and pick up at no cost to you.

Items not damaged or defective (Return by Customer's choice):
With a return authorization number, you can return the item to our distribution center via your choice of shipping method. Non-used, resalable items in original manufacturer's packaging may be returned within 30 days from the original date of the order. You will be credited for the price of the merchandise less original shipping cost and applicable fee below.

Within 7 days of order processing - No restock fee.
8 - 30 days of order processing - 20% restock fee
After 31 days from the original date of order - No Returns
Discontinued, Close-out items - No Returns

Floor Machine Notice (Buffers, Vacuums, etc)
Sales on floor machines are considered final, and cannot be returned to ProSource Supply, Inc. All machines are covered by factory warranties. Repairs must be handled directly with the manufacturer.

Damages
The carrier who delivers merchandise is responsible for loss & damages. Acceptance of the shipment from the carrier is an acknowledgement that the articles delivered were received in good condition and properly packed. Please inspect before you sign. ProSource Supply, Inc responsibility ceases upon delivery to the transportation company.

Disclaimer of Warranty for ProSource Supply, Inc. Site
This site is provided "AS IS" and makes no warranty or statements regarding any product or service, either expressed or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, unless otherwise stated herein. Neither ProSource Supply, Inc nor its employees state that use of the ProSource Supply, Inc website will be uninterrupted or error free.

While we strive to provide the most accurate information we can, please refer to the manufacturer for complete product details. Manufacturer contact information is available by calling 952-200-9701.

Errors on Prosourcesupplyinc.com
Prices and availability subject to change without notice. Not responsible for typographical errors. Errors will be corrected upon discovery. ProSource Supply Inc. reserves the right to refuse or cancel any order in the event erroneous information was used regardless if the order has been processed or not.


Questions or concerns? Call 952-200-9701  FAX: 952-400-8841  Monday - Friday, 9am - 5pm CST.

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