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Minimum Order 
ProSource Supply has a $60.00 minimum order.

Payment Terms 
We  accept checks, however the check must clear before the order will be shipped (avg.10 business day waiting period.)

Purchase orders & Net Terms
We do accept purchase orders and will grant net terms accounts to qualifying businesses and organizations. If you already have a completed credit application from your organization, please fax it to us at 952-400-8841. Otherwise request a form by calling us at 952-200-9701. All Corporate/Government/Municipal & Education purchase orders/payments should be addressed or faxed to:

ProSource Supply, Inc.
6901 West 84th Street Suite 310,
 Bloomington, MN 55438
Fax: 952-400-8841

Special Order Merchandise
Any items not listed in our catalog and/or shown on this website would be considered a non-stock item and available on a "special order" basis. Once ordered, these items cannot be cancelled or returned. Generally, "special order" items can take 4 to 6 weeks for delivery while our standard stock items take 2 to 4 days. Minimum quantity requirements may also apply.

Shipping Info
ProSource Supply ships most orders via UPS ground. Orders that cannot ship via UPS or exceed UPS size limitations will ship via Common Carrier.

Items that can be taken by UPS will be delivered by UPS 2-3 day ground. Items are shipped Monday through Friday. Orders placed on the weekend will be shipped on the following Monday. Orders placed by noon on a weekday will typically ship the same day. Orders placed after 12 pm will ship the following day. Overnight shipping is available on some items per special request. These orders must be placed via telephone and will incur higher shipping charges.

Common Carrier
Some items, such as outdoor storage sheds or certain chemicals, cannot ship via UPS. These items must go by common carrier (freight.) Standard freight charges are $69.50 for items shipping out of the closest warehouse. If the item is not available in the closest warehouse it can be shipped from a different part of the country for a higher fee. Otherwise, out of stock items will be placed on backorder. When an item is shipped common carrier someone must be at the arrival destination to sign for the item. Depending on the trucking company, the customer's help may be needed to unload the merchandise. If no one signs for the item, it will be sent back to the warehouse at the cost of the customer. Delivery beyond the front door by common carrier incurs a higher fee. If inside delivery is requested, the charge will be the responsibility of the customer.

Order Cancellations
If an order is cancelled before the order has shipped, a full refund can be given to the customer. If an order is cancelled while in transit, a refund for the product price(s) can be issued, but the customer will be responsible for any and/or all shipping charges incurred.

Billing Discrepancies
ProSource Supply must be notified within five days of receipt.

Returns
In the event you wish to process a return, please contact ProSource Supply Customer Service Monday through Friday 9.00am to 5:00pm CST. Our customer service representative will issue a return authorization.

Damaged or defective items: You must notify Customer Service within five days of delivery, and we arrange replacement and pick up at no cost to you.

Items not damaged or defective (Return by Customer's choice):
With a return authorization number, you can return the item to our distribution center via your choice of shipping method. Non-used, resalable items in original manufacturer's packaging may be returned within 30 days from the original date of the order. You will be credited for the price of the merchandise less original shipping cost and applicable fee below.

Within 7 days of order processing - No restock fee.
8 - 30 days of order processing - 20% restock fee
After 31 days from the original date of order - No Returns
Discontinued, Close-out items - No Returns

Floor Machine Notice (Buffers, Vacuums, etc)
Sales on floor machines are considered final, and cannot be returned to ProSource Supply, Inc. All machines are covered by factory warranties. Repairs must be handled directly with the manufacturer.

Damages
The carrier who delivers merchandise is responsible for loss & damages. Acceptance of the shipment from the carrier is an acknowledgement that the articles delivered were received in good condition and properly packed. Please inspect before you sign. ProSource Supply, Inc responsibility ceases upon delivery to the transportation company.

Disclaimer of Warranty for ProSource Supply, Inc. Site
This site is provided "AS IS" and makes no warranty or statements regarding any product or service, either expressed or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, unless otherwise stated herein. Neither ProSource Supply, Inc nor its employees state that use of the ProSource Supply, Inc website will be uninterrupted or error free.

While we strive to provide the most accurate information we can, please refer to the manufacturer for complete product details. Manufacturer contact information is available by calling 952-200-9701.

Errors on Prosourcesupplyinc.com
Prices and availability subject to change without notice. Not responsible for typographical errors. Errors will be corrected upon discovery. ProSource Supply Inc. reserves the right to refuse or cancel any order in the event erroneous information was used regardless if the order has been processed or not.


Questions or concerns? Call 952-200-9701  FAX: 952-400-8841  Monday - Friday, 9am - 5pm CST.

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